Negociation & Conflict

How many hours a day we negociate? If we stop to consider, really, we negotiate constantly, from morning at home when we go to our workplace and in the way we cross public transport vehicles, when dealing with bosses, colleagues, customers, and even when we home and your partner or children want to see a movie with us.Negotiation is an important tool to achieve what we want from others, especially when there are no common interests.