This is an outline of a presentation first delivered in 1988, and which has been adapted and delivered to different senior management audiences over the ensuing years. While some of the details of the early presentations have changed the issues of alinging IT solutions with business, human and organisational factors are as relevant as ever.
http://www.skyrme.com/insights/pr_it1.htm
its a nice articles as it covers the impacts of technology and states that we need to have a better understanding of people, work, organizational structure culture, everything of an organization regarding technology.
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